Use CasesFebruary 5, 20265 min read
AgenteUno Team
AgenteUno
The Challenge
Clínica Dental Carmen in Madrid had a common problem: they were missing 35% of calls outside business hours. Even with a full-time receptionist, they couldn't keep up with demand.
The Solution
They implemented an AgenteUno agent with:
- Voice: 24/7 phone support
- WhatsApp: Automatic response to inquiries
- Web chat: Widget on their appointments page
Results in 30 Days
| Metric | Before | After |
|---|---|---|
| Calls answered | 65% | 98% |
| Appointments booked/day | 12 | 18 |
| No-shows | 25% | 8% |
| Admin time/day | 4h | 1h |
| Monthly cost | €2,400 (receptionist) | €49 (AgenteUno Professional) |
Client Quote
"The agent handles calls from 9pm to 9am — hours when we used to simply lose patients." — Dr. Carmen R.
Setup
The complete setup took 8 minutes:
- Clinic hours and services
- Google Calendar connection
- Phone number activation
ROI
- Monthly savings: €2,351 (€2,400 - €49)
- New patients/month: +15 (thanks to 24/7 support)
- Estimated additional revenue: €4,500/month
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