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Privacy Policy

Last updated: February 2026

1. Data Controller

AgenteUno (hereinafter, "the Company") is the data controller for personal data collected through this platform.

2. Data We Collect

We collect the following types of personal data:

  • Registration data: Name, email, phone, company name
  • Usage data: Platform interactions, agent configuration, conversation histories
  • Billing data: Payment information processed by Stripe (we do not store card data)
  • Technical data: IP address, browser type, functional cookies

3. Purpose of Processing

We use personal data to:

  • Provide and improve our AI agent services
  • Manage the contractual relationship and billing
  • Send service communications and updates
  • Comply with legal obligations

4. Legal Basis

  • Contract performance: To deliver contracted services
  • Consent: For marketing communications
  • Legitimate interest: To improve our services
  • Legal obligation: To comply with tax and legal regulations

5. Data Location and Security

All our servers are located in the European Union (Germany and France), ensuring GDPR compliance.

  • Encryption in transit (TLS 1.3) and at rest (AES-256)
  • Daily encrypted backups with 30-day retention
  • Access restricted by principle of least privilege
  • Regular security audits

6. User Rights

You can exercise your rights of:

  • Access: Request a copy of your data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Receive your data in a structured format
  • Objection: Object to the processing of your data
  • Restriction: Restrict processing

To exercise these rights, contact [email protected]. We will respond within 30 days.

7. Data Retention

  • Account data: While account is active + 5 years
  • Conversation histories: 12 months (user-configurable)
  • Billing data: 6 years (legal requirement)
  • Technical logs: 90 days

8. Cookies

We use strictly necessary cookies for platform functionality. See our Cookie Policy for more information.

9. Changes to This Policy

We reserve the right to update this policy. We will notify you by email of any material changes at least 30 days in advance.