GuidesJanuary 22, 20266 min read
How to Create a WhatsApp Bot for Your Business
Step-by-step guide to automating customer service on WhatsApp with artificial intelligence.
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AgenteUno Team
AgenteUno
WhatsApp is the most-used communication channel in Spain and Latin America. 98% of smartphones have WhatsApp installed. If your business isn't there, you're losing customers.
Why WhatsApp Business
- 2 billion active users
- 98% open rate (vs 20% for email)
- Preferred channel by 70% of Spanish-speaking consumers
Options for Automating WhatsApp
1. WhatsApp Business App (free, limited)
Only allows predefined quick replies. No AI, no real automation.
2. WhatsApp Business API (requires development)
Full API access, but you need developers and a BSP (Business Solution Provider).
3. AgenteUno (the easy option)
Connect your WhatsApp Business in 2 minutes. An AI agent responds automatically with knowledge of your business.
How to Set Up Your WhatsApp Bot with AgenteUno
- Create your account on AgenteUno (free)
- Connect WhatsApp — Scan a QR code
- Configure your agent — Tell it your hours, services, and FAQs
- Activate — Your agent starts responding automatically
What Your WhatsApp Bot Can Do
- Answer frequently asked questions
- Book appointments and reservations
- Send product/service catalog
- Qualify and capture leads
- Send reminders and confirmations
- Escalate to a human when needed
Pricing
From $29/month with 500 WhatsApp messages included. Additional messages at $0.01/msg.