Summary
| Feature | AgenteUno | Fonio |
|---|---|---|
| Voice and WhatsApp | Same plan | Two separate subscriptions |
| Entry price with voice | €48/month | €99/month (phone only) |
| Voice + WhatsApp, small volume | €48/month | €178/month (99 + 79) |
| Voice + WhatsApp, medium volume | €96/month | €548/month (299 + 249) |
| Additional minute | €0.05 | €0.12 to €0.15 |
| Web chat, SMS, email, Instagram and Facebook | Yes, included | Not their product |
| CRM, appointment booking and campaigns | Included | Separate professional service |
| Assisted setup | Self-service | Paid, from €1,000 per year |
| Primary market | Spain and Latin America | German-speaking countries |
| Data hosted in | Germany (EU) | Germany (EU) |
What they do well
It is worth saying: Fonio is the strongest competitor in this market in Europe. They raised €14.6 million in 2026, serve thousands of businesses and publish case studies with concrete numbers. If your business operates in Germany, Austria or Switzerland and you only need an intelligent phone assistant, they are a serious option.
The key difference: what the price includes
Fonio sells the phone assistant and the WhatsApp chatbot as two products with two invoices. A business that answers both by phone and by WhatsApp, which is the normal case in Spain, subscribes to both.
At AgenteUno the channel does not decide the price. The same plan covers voice, WhatsApp, web chat, SMS, email, Instagram and Facebook, because to your customer all of that is simply "talking to you", and splitting it across two invoices is our problem, not theirs.
The consequence is arithmetic: at equivalent volume, Fonio's combined bill is 3.7 to 5.7 times ours.
Spanish, not a translation
Fonio was born in the German-speaking market and leads it. Their Spanish site is translated, but it keeps the German URLs, and Spain does not appear among the markets where they are opening offices.
AgenteUno was built in Spanish from day one: agents speak with accents from Spain and Latin America, billing understands Spanish VAT and support works in your hours.
Ideal for
- Businesses that answer by phone and by messaging, and do not want two subscriptions
- Companies in Spain and Latin America
- Those who prefer to set it up themselves without paying for consulting hours
- Businesses with variable volume, where a cheap additional minute matters
Fonio prices quoted are those published on their website on 1 August 2026. Always check current rates at the original source before deciding.